Tag Archives: Christopher

SAP 127: If they ask, WHAT ARE WE SUPPOSED TO DO? | Medicare Agent Training

Yesterday, we had two clients that called us and said the same thing. The agent that they had ALREADY SIGNED UP WITH, had not really listened to them and they wanted a second opinion.

The other agent had not asked them any questions about their situation.The other agent tried to sell based on fear, alone.

Documenting our success journey in Medicare insurance sales since 2013.. from a one-man show to an agency sell worth.. .a lot.  
#medicareagenttraining

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 126: Life Lessons from a Multi-Million Dollar Agency

Started from the bottom, now we’re here. Documenting our success since 2013.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 125: ⚠️ Warning: Attached to Sales Result vs. Sales Activity⚠️

I learned, early on, that success leaves clues.

One of the most important things I did, in building my agency, was to focus on enhancing the client experience before all else. That sole focus took us to successes that I thought were never, ever possible.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 124: BE CAREFUL Setting Income Goals For Business

When starting a business, what kind of income goal do you set? If you are setting a goal of just paying your bills or just replacing your old, full-time income, beware. It takes a MUCH larger VISION than that!

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 123: If you have not helped yourself, you have no capacity to help others

Know why they tell you to put your own mask on, first, on an airplane before helping someone else put theirs on? If you have no capacity to help – if you’re empty – YOU CAN’T HELP OTHERS.

Success IS a choice.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 122: How to Make Million$ in Insurance! $$$$$$$

I see young, new agents all the time talking about what is the fastest way to making a million dollars per year in the insurance industry. If money is your single, solitary reason for existence, I believe you will fail. It is not a big enough motivator to go through what you have to go through in order to succeed. It’s just not.

However, when the focus changes to how many people you can help, the money takes care of itself. You literally lose track of how much money you’re making. When the bills are paid and you find yourself giving to people, constantly, you figure out that yes, there really is more to life than just accumulating things. The strange thing is, though, once you’re at this stage, it begins to grow even faster.

So, from the beginning – the best advice I can give anyone just starting in business – focus on what you can do for other people. Get seriously passionate about treating your business like an obsession instead of like a JOB. Act like your life depends on it.
Behave as though FAILURE IS NOT AN OPTION merely from the energy you are devoting to helping more people.

Then, just like magic, you’ll have all the money you need first. Then you’ll have all the money you could possibly want… IF you started for the right reasons.

https://MedicareAgentTraining.com​ is where I’ve documented my journey since 2008.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 121: 5 Things to End Every Medicare Sale

Documenting our journey for the last 8 years from hundreds to over 10,000 clients and thousands of agents. Come see what we’ve been up to.

In today’s video, I covered the FIVE things we must cover in each sales call and remind them of, at the end. We have checklists to download on the “Tools You Need” page on https://medicareagenttraining.com.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 120: For Some (YOU?), It Is Time To LAUNCH!

Many insurance agents have their license, they have dabbled in selling, but have never actually committed to going ALL IN.

For some – maybe you reading this- this is YOUR time.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 119: Secret to Medicare Insurance Contracting – (There is none)

Many failing insurance agents spend 90% of their time and energy searching for the wrong thing. They are searching for the magic formula where someone else will their pipeline with prospects who will be ready to sign an application.

Instead, massive success in this or any industry comes from modeling those who have actually done it. Becoming an expert in your craft, the craft of marketing yourself, returns the largest payoff for your time and energy.

Regardless of where your contracts are, you can succeed beyond your wildest dreams IF YOU ARE WILLING TO PAY THE PRICE.

No one will do it for you.
You must make the decision to make it happen, yourself.

Success leaves clues.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 118: Choose THIS Day – Put Your Armor On Before the Attacks

The importance of getting ready for the day, internally, before the onslaught begins. Raising the tolerance level each day where it takes a higher and higher threshold to knock you off of your agenda and control of your time, attention, and resources.

We can either be blown around or rock steady.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 117: Time Thieves Will Keep You From Growing

Guard your time like it is the MOST important thing you have.
There are a LOT of distractions, tangents, and good-natured but time-wasting people that will steal your future from you – one minute at a time.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 116: How to Create Raving Fans at Our Insurance Agency

How we get raving fans and tons of referrals by providing value first.

We help seniors with Medicare insurance, from coast to coast.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 115: Begin with the End in Mind with YOUR Insurance Business!

As Stephen Covey famously said (in 7 Habits of Highly Effective People), “Begin with the End in Mind.”

What does this mean? Many things. In this context, if working in the Medicare niche, specifically, you should work to create a marketing model that can later be grown to scale. Once you find your marketing groove – something that works for you consistently – you can grow that marketing medium to double, triple, etc from what you did during your market testing.

Agents who do not have a marketing plan, or agents who are not having to answer the phones from their on-going marketing at all, often are swayed into spending the entire Annual Election Period (October 15 – December 7th) each year sitting in someone else’s business.

Like car salespeople, these Medicare agents have zero control over the marketing that will bring people by their table. They cannot overtly contact seniors walking by, even. Worse, they are limited to the brand(s) that they are there under contract with.

While it might yield some applications, I would argue that far better results can be obtained by having a marketing plan whereby people are responding TO YOU. You can remain independent. You can control the number of leads calling in. You can write what is truly in the best interest of these folks, rather than being bent toward only those carriers who you are contracted with for the purposes of manning their booth.

Many newer agents are told, “This is the way it’s done.” by their upline.
They are given a place to squat during this VALUABLE time, and told “Good luck.”
This is acting, for the FMO, as if you are a free employee. They do not pay you hourly, they just enjoy the very-generous overrides from the Advantage plans written. If it works, great. If it yields no applications, no worries.

Yes, there is a much better way.

I encourage you to be an independent agent – able to offer BOTH Medicare Supplements, Part D plans, and Medicare Advantage plans… Fully balanced in your approach and the offering to the senior based solely upon what their unique needs are. Being fully in control of your marketing means that you can create your perfect “avatar.”

That means you get to pick the income levels, interest levels, geography, etc. of the people you choose to target with your marketing. Yes, it is a good idea to actually INVEST in your business, if you choose to treat it like a business.

There are so many seniors during AEP that are desperate for individual attention that it is NOT difficult to get them to respond IF they are given the opportunity.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 114: Agents Make Things FAR TOO HARD!

Having documented my success since 2013, I continue to see agents struggle and, often, barely get by in our industry. There is no reason for that.

Frustration and anger come from: Unmet Expectations.

If you are expecting that, simply because someone responded to a lead card, answered questions on a phone call, or engaged in a polite conversation with you, that it’s enough to move in for the sale – you will continue to experience frustration.

“Commission Breath” has crushed more agent dream than any recession ever has. No one wants to talk to an agent who is there to SELL THEM.

No one likes to be sold. Everyone, at one point or another, needs help. They would prefer that help to be free and without strings attached.

Follow us on Facebook, too, for more helpful posts about selling Medicare insurance products, including carrier and industry updates that you can use in your business. https://www.facebook.com/MedicareAgentTraining/

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!”

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SAP 113: Salespeople have to be HUNGRY, but not Desperate

How you do anything is how you do everything. If you have a consistent routine, every single day, where you are talking to seniors who could potentially help, you’re in the game. If you are doing ANYTHING other than talking with seniors consistently, you are fooling yourself into thinking you’re in the business.

Coming at any marketing business with an attitude of being hungry for results, in that it creates within you the drive to do what is necessary, means inevitable success. Whether it is selling Medicare insurance by phone, selling final expense insurance face-to-face, or selling anything to anyone – how you show up, or don’t show up, every day is what separates the superstars from those that barely get by or wash out of the industry.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 112: Be VERY Careful Here PLEASE

How you do anything is how you do everything. We need to increase the level of accountability and integrity in the insurance industry.

Medicare insurance underwriting and life insurance underwriting both require agents to ask health questions.

Neglecting to actually ASK the questions on the application, and winging it, hoping the client gets approved is NOT a good business plan.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 111: Message to my Grandchildren – Best Advice I Can Give You

One day, I hope that my grandchildren get to see this. I want them to be happy, productive people.

One of the best keys to being so successful is by making purposely, thought-out choices, as opposed to going wherever the wind blows and living in the misery that this brings.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 110: Medicare Sales Job Listings – WATCH OUT!

Many new members of MedicareAgentTraining.com are coming from their independent discovery that there is a whole new world of Medicare out there that their agencies never told them about = Medicare Supplement. Many of these agencies are running ads on Indeed and elsewhere, advertising for “jobs” that are commission-only and have various methods of contacting seniors for the SOLE purpose of selling Medicare Advantage plans.

Why is that?

The override for a new-to-Medicare Advantage client is HUGE, let me tell you (over $600 at FMO level). Making over $150 to up to $300 per sale (the difference between what the agent will make) is a HUGE incentive to push Medicare Advantage vs. Medicare Supplement. These new agents are discovering that they have been misled, or at least, left out of the education about the alternative to keeping Original Medicare and using a Supplement plan to fill in the gaps.

See the Medicare Rights Center letter about the 2019 Medicare & You Guidebook draft here: https://www.medicarerights.org/guest-…

VIDEO: OIG Investigation on Medicare Advantage: https://youtu.be/9qpw27arcpI

See the OIG study on Medicare Advantage here: https://oig.hhs.gov/oei/reports/oei-0…

See the letter to CMS from 100 members of Congress: https://www.aans.org/-/media/Files/AA…

As always, for helpful agent information, visit MedicareAgentTraining.com.

Listen below or watch here.

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SAP 108: I Am Trying to Get Better at – Firing People.

It is never fun having to fire someone, yet that’s what we had to do again.
Each and every time, I try to analyze what we could have done better…

How to fire folks more effectively – Hire slow, Fire Fast.

As always, for helpful agent information, visit MedicareAgentTraining.com.

Listen below or watch here.

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SAP 107: The First Decision of the Day | Medicare Agent Training

One new idea can change your whole entire world.

One little nugget of information – how others have found to do things – can change everything.

Most agents spend all of their time looking for the next shiny object to sell instead of the best ways to market, present, and sell what they already have access to.

We are in the best growing market, with the best method of delivery (phone), in the best country in the world. There is absolutely zero chance of failure if someone is dedicated enough to learning what they do not yet know.

As always, for helpful agent information, visit MedicareAgentTraining.com.

Listen below or watch here.

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SAP 106: BE CAREFUL of Fake News in Insurance Sales

The internet is abuzz with promotion after promotion toward agents. Everyone calls themselves an expert these days with the goal of recruiting more agents to follow them like the pied piper.

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✔  How did YOU exactly start in the insurance business?

✔ What experience do you have in growing an agency?

✔ Is it possible to duplicate your agency’s success today?

✔ What are your core values in dealing with customers as it relates to profits?

As always, for helpful agent information, visit MedicareAgentTraining.com.

Listen below or watch here.

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SAP 105: Are you a SECRET Agent? How to be FOUND online | Insurance Training

Are You a SECRET Agent?

Can your prospects validate you by their search online?

What does your Facebook profile say that you do for a living?

How about LinkedIN?

These are two of the highest domain-authority search results for people.
Your results MUST be consistent or you WILL lose potential relationships because you have not gone all-in on your profession.

What is holding you back?

As always, for helpful agent information, visit MedicareAgentTraining.com.

Listen below or watch here.

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SAP 104: Corona Virus + Hurricanes = Telephone Selling

In 1999, four hurricanes hit my State of Florida, one after another. 

As I had been relying in face-to-face interactions with my insurance prospects, I was stuck.

Roads were impassable and some of the local folks had no power. They were HARDLY receptive to someone showing up to talk about insurance.

The same thing has happened with the Corona Virus.

Seniors are hesitant to see anyone at their door, especially a stranger. They are sitting at home, all across the country, and wishing they had someone to interact with.

Those of us who have discovered that the telephone is the most effective tool to communicate and execute insurance policies are right at home. Business is booming, in fact.

Those who are resisting change and not learning to adapt are stuck, looming out the window and wondering how many more weeks or months lockdown will go on.

Will this be the last lockdown?

Will this be the last natural disaster that gets in the way of face-to-face interaction?

More importantly,  is now the time to adapt.

Chris Westfall

25 years in insurance

12 years over the phone

As always, for helpful agent information, visit MedicareAgentTraining.com.

Listen below or watch here.

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SAP 103: ? Screenshare for Insurance Sales? Watch this FIRST! ? | Insurance Telesales | Zoom | Gotowebinar

Some insurance marketing organizations that are completely new to phone sales, thrust into its interest finally due to the Corona Virus, are suggesting that agents use online tools like ZOOM, Gotowebinar, and WebEx for video conferencing with clients.

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Why?

Because they do not know what the criteria should be in a tool that you use for financial transactions online. For teaching an elementary school class? Maybe. For financial transactions that can involve personal information?

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Not recommended: Zoom, GotoWebinar, Webex.

See what we recommend, here:

https://medicareagenttraining.com/tra…

As always, for helpful agent information, visit MedicareAgentTraining.com.

Listen below or watch here.

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SAP 102: Get Your WHY Fixed, or Just Get Out! | How to Sell Insurance Successfully

Nothing to sell here. Absolutely no hype.

I will tell you why 90% of insurance agents fail when they are pursuing a new opportunity.

Why?

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If your reason WHY you are getting up every morning is not strong enough, you will be knocked out far too early. Only those with a desperate reason as to WHY they are going to get up and get out on phones will ever see any level of success, regardless of what you are selling or who you are helping.

If your reason WHY is to help a particular person (demographic) with a systemic problem that they have, and you show a level of interest in their situation that is real and not scripted, you cannot HELP but succeed.

Too may new insurance agents think that they are starting just another job.
They have nothing to hold themselves accountable and no one to report to.

This is very dangerous.

If the agent does not have the internal discipline to show up every day, to make the uncomfortable calls, to study marketing to become proficient, they will FAIL, every time. This discipline can come from developing a passion to help the next person in their situation.

“Everything you ever wanted is on the other side of fear.” – George Addair

Matthew 12:34 quoted Jesus as saying, “Out of the abundance of the heart, the mouth speaks”. Proverbs 4:23 says, “Keep your heart with all vigilance, for from it flow the springs of life.”
Luke 6:45 says, “The good person out of the good treasure of the heart produces good, and the evil person out of evil treasure produces evil; for it is out of the abundance of the heart that the mouth speaks.”

See also:
https://youtu.be/yvWb4JChOjc

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 101: Starting the Sales Call | Selling By Phone | Insurance Telesales

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I shot this immediately upon arriving home from a mastermind training from the top insurance agents in the country that sell exclusively by telephone. Here are some great tips!

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 100: Selling Insurance Over the Phone – Behind the Scenes Tips

This is Episode 100, where we discuss selecting the right criteria for your buyer, selling from home vs. selling by phone – what is the difference and what is similar. The importance of habits and daily routine and what separates always-needy agents vs. those that continue to grow their business (it starts between the ears).

We sell Medicare insurance by phone throughout the country. My office has done so for the past 12 years. We share what we do on https://MedicareAgentTraining.com.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 097: Secret to Phone Sales | Selling Medicare by Phone

What is there was ONE most important, most critical factor in your presentation by phone that would make or break your ability to succeed?

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 096: Medicare Agents During AEP – Best Practice for Existing Clients

Communicating with our clients is paramount during AEP. They will be slammed with options from every different direction.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 095: MACRA Scenarios for Agents | Medicare Agent Training

MACRA is officially here. Covered in great detail on https://MedicareAgentTraining.com , MACRA prohibits those newly eligible for Medicare to purchase a supplement plan that covers the Part B deductible. As such, Medicare Supplement Plan C and Medicare Supplement Plan F can no longer be purchased by those newly eligible for Medicare after January 1, 2020. However, those who were older than 65 prior to January 1, 2020 can still continue to purchase Plan C or Plan F, if they so choose.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 094: Medicare Sales – Need a License First? Well, yes. | Medicare Sales Training

Insurance Producer – A person required to be licensed under the laws of this state to sell, solicit or negotiate insurance. Appointment – An agreement between an insurer and a licensee authorizing the licensee to represent the insurer in the sale of its insurance products.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 093: Encouragement for Medicare Agents | AEP

AEP is here.. We have to be aware of the potential physical and emotional drain and give ourselves permission to take a break, as needed!

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 092: Being Effective at Phone Sales or Not

{The Full, UnRedacted Video is on http://MedicareAgentTraining.com }
Whether you are effective at breaking through the glass-eyed wall of skepticism is the difference between whether your will make it or not make it in this business.

We help seniors on the phone with Medicare, from coast to coast. We do that by making sure that we are ready to provide valuable help to them FIRST and foremost. We are not calling to save them $2 a month. We are offering our service as their advocate for their Medicare journey.

Before any conversation, though, you had better justify your position of being on the phone with them, quickly.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 091: How to Avoid Wasting Your Time and Money

https://MedicareAgentTraining.com See our sales meetings (what we’re up to, carrier updates, etc.) here: https://medicareagenttraining.com/mee… We have our calls (edited for personal information) documented here: https://medicareagenttraining.com/tel… Agent Updates: https://medicareagenttraining.com/upd…https://MedicareAgentTraining.com We help agents to be more effective when they sell Medicare insurance by phone. Site is owned by Christopher Westfall. The opinions expressed on this channel and the secure, members-only website are exclusively those of the individuals expressing them.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 090: What is most important to being successful?

From the agent podcast with notes on what we have seen over time with working leads, etc.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 089: FREE LEADS for Insurance Agents | FREE License, too!

1) You get what you pay for.
2) Nothing is free, they will usually take it from you in a much more substantial way.
3) When the focus is quantity over quality, you will spin your wheels instead of making sales.
4) When an agent takes ownership of their lead generation, they are beholden to NO ONE.

https://MedicareAgentTraining.com
The views expressed in this video are solely those of Christopher Westfall, Sr. who has spent a substantial amount of time with the top producers in the Medicare and life insurance industry. Chris does not sell leads. Chris teaches agents how to generate leads, themselves.

Chris owns an agency with more than 10,000 clients, serving 46 states from a home base of Charleston, South Carolina. He also has 3,200 independent agent contracts, helping independent agents build their own agencies remotely. For information, visit: https://MedicareAgentTraining.com

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 088: Is this THE END of the Insurance Agent? | YOU MUST Build Value

While Medicare is creating a new direct-to-consumer tool, and Medicare insurance companies would like to cut out the insurance agent from the conversation, there will ALWAYS be a place for an insurance professional who is not just a transactional agent but someone who continues to bring value to the marketplace. Building an online presence that evokes instant credibility and value is a necessity today.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 087: Agents: New Medicare.gov Plan Finder Changes

Changes coming to the PlanFinder tool on Medicare.gov but there are alternatives!

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 086:When to Hire Help? | Agent Questions

Received a support ticket today from a very successful agent who is concerned whether or not he will be as frustrated THIS YEAR as he was LAST YEAR when he spent more time conserving and taking care of existing business instead of being available to take on NEW business during AEP. This is a constant struggle that has a simple solution. Hire Help. No, it is not comfortable. When should you hire? When your lead mechanism and client onboarding process WORKS and you’d like to continue to grow. You cannot do it all on your own.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 085: Always on the Edge of Your Comfort Zone

Here we grow again.. Biggest thing I’ve learned about generating success is to live right on the edge of your comfort zone. if things are too easy and things are going along too smoothly, it’s time to re-invest in the business and put some money where your mouth is.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 084: There are Magical Golden Hours in Business

Many agents feel better doing “busy” work and some even spend most of their days doing this busy work. In reality, the only way to grow is to have continuous exposure to LIVE human beings who have a very high likelihood of becoming clients. This is not busywork, this is maximizing the golden hours of the day. Jim Rohn famously said that too many people MAJOR in MINOR things. The ONLY thing that matters is being in the presence OF the client. Getting ready, going through leads, working on ad campaigns, building websites, writing articles – they are all MINOR things.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 083: Secret to Success in Goal Setting

“A goal without a date is nothing more than a dream.” I have found the greatest successes in my business life have come from first, prioritizing the goals we have to accomplish, and then set a specific date for their completion.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 082: Keys to Success in Growing an Agency

There are agencies 100 times the size of mine, and I am very happy for their growth. Rather than borrow money or take on partners or investors, I’ve chosen to grow organically with zero debt, profitable from day one. That has reduced the stress level by 90% and, as we continue to grow incrementally, there are some key things I look back on as to why we’ve been successful up to this point.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 081: Do it All For Me? – No. Here’s why…

See our briefing on How to Get Found Online here: https://medicareagenttraining.com/get-found-online/

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here.

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SAP 080: Keith Armbrecht on Getting Started in Medicare

Keith Armbrecht has been very successful in the Medicare space. He has set up his business the right way, takes care of his clients, and provides education before asking for anything in return. It has been great working with Keith over the years! For information on Medicare Agent Training,

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here:

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SAP 079: Some Problems are Good to Have | Medicare Agent Training

So, I got a call last night from Eugene, who was working 12 hours at the office yesterday on our systems and processes that we have a bit of a problem that we have to address. It’s an interesting one, because it’s one of the problems that you want to have in a business. We’re there now, where we have too many leads and our process has chugged along because we have not automated every detail of the lead nurturing process. We have really good processes in place, but we have processes in place to handle 10 leads a day, or 20 leads a day that are brand now. Now that we’re getting more than that, the marketing thing has been refined so that we’re getting a lot more. We have two new agents that just got licensed this week in our office. We’re getting to the point where we have to fix our systems to be 100% automated lead distribution, down pat and all that. It’s a great problem to have. As we are learning more, the thing that’s exciting to me is to get emails from agents that are like, hey, I implemented that tip that you gave and now we’re doing more leads, we’re doing more conversions, we’re doing more attachments of ancillary third party products, like the dental, vision, hearing and that kind of thing. I’m excited to share with you more of our process going forward. To that extent, we just posted the video from the Charleston live event that we had, the last one, May 31st and June 1st, where Eugene went into depth on the cross selling process. As we’ve been working more closely on an individual basis with our internal agents on the cross selling and what they should be doing on every case, we’ve seen that go up to a 25% attachment rate. One of the agents actually at 43%, which is incredible. Everything that he has in that video, everything that you picked up on when you were at the Charleston meeting, it works, it really does work. Sometimes you have to put in practice what you preach, and sometimes that’s like herding cats when you have everybody that’s at a different level of experience, and different level of expertise in their own sales journey, as they get better and better, and more proficient at what they’re doing. That’s our goal now, is to get everybody doing the same thing, and get consistency across the agency. I’m just letting you know that what we’re putting on the page is the best practice. When we go back to the drawing board, and we go back to the system that we know is the best practice, we’re seeing the numbers that we want to see. That’s what’s exciting to me. When other people are replying back, and I’m really encouraging you, if you have implemented something that you have learned at one of our live events, or you picked up on the website recently with the addition of our sales calls that we’re posting under the sales calls page on MedicareAgentTraining.com, please reply back. Send in your feedback, let us know how you’re doing with that stuff. The encouragement road goes back and forth. I want to encourage you, and at the same time if things that you’re finding value in, or you want more of, please do reach out and let us know. We want to share with you your successes, too, and find out what your struggles are, and where your difficulties are. We have a full time videographer that’s on staff now, working on both the client and the agent side. If there’s more behind the scenes stuff that you would like us to focus on, that you might be struggling in, it’s probably not just you, it’s probably someone else, too. Please send your feedback and let us know what you would like to see more of, what you might be struggling in in your business where you are so we can focus more on that. As we continue to develop more systems to take care of more leads, nurture more leads, and respond to them in a way that people don’t get lost, and that we maximize every ad spend dollar that we’re doing on digital marketing now, I’m just encouraged to share that stuff with you as we go along. I hope you have a great day. What is today? July 3rd, before the big 4th of July weekend. We’re taking our office staff out bowling tonight to celebrate. There’s a place here called Stars and Strikes, it’s so much fun. Huge, brand new bowling alley and arcade, and all that kind of stuff. We’re taking everybody out to celebrate the new licensure of our two newest people who just passed with flying colors. It’s going to be a great day. I hope you’re having a great day where you are. Take care.

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SAP 077 3 Reasons You Need Tech for Sales

The reasons an insurance agent should begin to embrace technology are growing by the year. if you are still using paper to track leads, ticker files for callbacks, and paper applications for carriers, you are falling further behind.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 076 This will KILL YOUR BUSINESS (Avoid at all costs)

Far too many agents are starting each and every day being blown left and blown right by what someone else, society, the government has done TO them. They feel like they have no control of their lives so they stay in a constant state of frustration, envy, anger, lack. This is a choice. It is a daily choice to make whether or not you are negatively influenced by the world or you are secure enough that you go out INTO the world and influence it. Constantly staying in a state of negativity will destroy relationships, your health, and your business.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 075 Medicare Sales Meeting {behind the scenes} Sell Medicare by Phone

Behind the scenes at our recent Monday morning sales team meeting. This video has been redacted for proprietary content. The whole video is available to members on our website. We sell Medicare and other insurance products to seniors in 46 states by phone. Many call into our office based on our online marketing. We use Facebook, LinkedIn, Youtube, Google Pay-Per-Click ads, and organic social media marketing. Our organization helps 3,400 members of MedicareAgentTraining.com with updates in the industry, online tools, and LIVE events held annually.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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SAP 074 Helping Agents and Helping Seniors

These are small clips of an agent consultation on June 11, 2019. As these are questions I get quite frequently, I wanted to pull them out and post them here, publicly. The opinions in this video are my own and just opinions based on experience. The statements made are not intended for any audience other than those in the consultation and may or may not apply to you. My agency exists to help seniors through their challenges of finding their best Medicare insurance plan and to help like-minded agents to do the same when there is a fit of working together.

As always, for helpful agent information, visit MedicareAgentTraining.com. Listen below or watch here!

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