Do you take the machine gun approach to leaving a voicemail?
Or are you thoughtful in the message that you leave, encouraging with your tone of voice, diction, speed, and message for the person to call you back?
This is a drastic example of what not to do..
1) Who are you?
2) What are you calling about? (“What’s in it for me?”)
3) Phone number given, twice, at writing speed.
For helpful agent information, visit MedicareAgentTraining.com
Listen below or watch here.
Podcast: Play in new window | Download (Duration: 4:23 — 3.6MB)